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| | Mercedes College - PERTH |
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School Principal : Dr Lucie McCrory |
| | School Address : PO Box 6553 East Perth WA 6892
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| | Phone Number : 9323 1323 |
| | Fax Number : 9323 1333 |
| | Email Address :
admin@mercedes.wa.edu.au.
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| | Web Site :
www.mercedes.wa.edu.au.
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Type : Full-Time |
| | Term : Ongoing |
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Position Details
The Level 1 Helpdesk Technician plays a vital frontline role in delivering technical support to staff and students, ensuring smooth operation of classroom technology and user-assigned devices. With a focus on both Apple and Windows environments, the technician is responsible for resolving hardware and software issues, configuring devices, and providing prompt, courteous assistance for day-to-day IT needs.
This position is central to maintaining a reliable learning environment by responding to support requests, managing helpdesk tickets, and performing routine maintenance. The technician will work closely with end users, escalating more complex technical problems as required and maintaining clear documentation to support efficient service delivery.
Strong troubleshooting skills, a proactive mindset, and excellent interpersonal communication are key to success in this role.
This position is full-time working Monday to Friday - 48 weeks per year.
For a full position description including how to apply, please visit our website: mercedes.wa.edu.au |
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Catholic Education Western Australia encourages applications from Aboriginal and Torres Strait Islander people, people with a disability, people of all ages and people from culturally diverse backgrounds. To be eligible to apply for this role you must be legally permitted to work in Australia.
Applicants must be prepared to support the Catholic ethos in the performance of their duties. |
| | In applying for this position you will be providing personal information to the School. This information will be used in order to assess your application for employment.
A current National Police History Check as issued by the Department of Education Western Australia must also be included. The appropriate Criminal History Record Check form is available from the Department of Education website. |
| | On appointment successful applicants will require a Working with Children Check. Application forms are available at certain Australia Post Outlets throughout the State. A list of participating Australia Post outlets can be found on the Australia Post website. An application for a WWC must be made in person. |
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Listed : 17th April , 2025 |
| | Applications Close : 5th May , 2025 |
| | Vacancy Number : 31821 |
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